Addiction
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Anuvia Prevention and Recovery Center is a non-profit drug and alcohol rehabilitation center that has provided services to the Charlotte community since 1958. Whether you are seeking substance use treatment services for yourself or a loved one, have questions about your child’s behavior, or need training for yourself or your staff, Anuvia can help you. Our addiction treatment services include prevention, intervention, DWI/court, assessment, detoxification, outpatient treatment, and inpatient treatment.
If you have Medicare coverage, your insurance plan will cover many of the costs of drug or alcohol treatment (as discussed above). And while Medicaid programs vary from state to state, many states also offer coverage for low-income individuals seeking drug or alcohol treatment.
However, these aren’t the only ways in which the government can help pay for substance use treatment. Some treatment facilities accept state or federal funds and offer their services at low to no cost for eligible individuals. How can I pay for drug and alcohol treatment programs?
Treatment can be paid for by private insurance, Medicaid, Medicare, and self-pay; however, Anuvia will not turn anyone away because they can’t pay.
100 Billingsley Rd, Charlotte, NC 28211 Ph. (704) 376-7447
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Charlotte Rescue Mission is a leader in providing cost-free, faith-based residential recovery programs that help people struggling with the disease of addiction achieve long-term sobriety, find financial stability and stable housing, and build healthy relationships.
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Hope Haven is a Therapeutic Community that provides a foundation of recovery for individuals and families impacted by substance use disorder, so they can build healthy independent lives.
Services: Substance abuse aftercare provider serving homeless individuals and families.
Provides residential recovery services and life skills for chemically dependent adults and families. Referral required.
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McLeod Centers For Wellbeing is a Charlotte-based non-profit working since 1969 to provide quality behavioral health services to adults over the age of 18. We currently serve an average of 3,900 patients daily who have a primary diagnosis of substance use disorder in 8 locations across Piedmont and Western North Carolina. Our programs are designed to treat the individual who is struggling; not just the disease of addiction.
Outpatient, Residential, Education, Case Management
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Monarch Behavioral Health - Monarch is a statewide provider of services for people with intellectual and developmental disabilities, mental illness and substance use disorders.
We provide Behavioral Health Services that cover mental health services and substance use disorders to people who need it—when they need it. Mental health services cover people suffering from anxiety disorders, depression and a variety of other mental illnesses. We work to jump-start the road to recovery by providing the tools and appropriate level of care needed to make tomorrow better than today.
Outpatient Services
Telehealth Services
Enhanced Services
Tailored Care Management Services
Crisis Services
Urgent Care Services
Residential Options
Mobile Integrated Care Clinic
myStrength App
5700 Executive Center Dr., Suite 110
Charlotte, NC 28212
(704) 525-3255
Fax: (704) 525-0949
Hours of Operation: Monday –Friday, 8 a.m.-5 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
The last Open Access walk-in will be taken at 3 p.m. Monday through Thursday, and 1 p.m. on Fridays
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Our SABER Treatment Program provides nine months of transitional housing and substance use treatment programming to men experiencing homelessness.
Cardiovascular
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The HeartBright Foundation is a 501(c)3 charity headquartered in Charlotte, NC. Our main focus is providing education for the community in healthy lifestyles and to fund preventive cardiology programs in economically disadvantaged communities.
Our services are structured around our four step A.M.E.S. approach: A: Alert, M: Measure, E: Educate, S: Support.
The South Tryon Wellness Program focuses on the African-American community, in particular, because they statistically are at the highest risk for cardiovascular diseases. The purpose of the Wellness Program is to provide risk assessments, education and awareness of heart disease and its prevention, and free doctor visits for managing their Hypertension, Diabetes, and Heart Disease. In addition, the program encourages individuals to develop their own personal wellness plan to live a healthy heart lifestyle for themselves and their families. This is accomplished through one-one-one and fmaily diet consultations, educational classes, prescription and food assistance, and smoking cessation.
Children and Families
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Alongside Families is a collaboration among area churches, volunteers, and our professional staff team designed to give families a network of support.
We provide safe, loving homes where parents may voluntarily have their children cared for while they get back on their feet. Volunteer Host Families, recruited through the local church, provide a welcoming home where children can temporarily stay. A Parent Ally volunteer comes alongside the parent(s), giving them support and mentorship toward their goals.
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Children’s Hope Alliance is committed to helping families of all shapes, sizes, and definitions through a vast array of community-based services. Our comprehensive programs give hope to North Carolina’s children and families by providing hope for a safe home, a pathway to healing, and a healthy start.
Foster Care and Adoption Services
Children’s Hope Alliance offers different levels of foster care depending on the needs of the foster child. By providing optimal foster parent training and support, foster parents can specialize in therapeutic family-style treatment within our Intensive Alternative Family Treatment (IAFT) program to the low intensity of family foster care. No matter which level of care that foster parents choose, CHA staff provides excellent support and training.
Child-focused Assertive Community Treatment Teams (Child ACTT)
Child ACTT is a unique and and technology-based, family-focused, complete multidisciplinary service with the mission of healing hurting children in their own homes and communities.
Outpatient Therapeutic Services
Our Outpatient Services team has one focus: the well-being of the whole person. We work with children, teens, adults, and families in community, school, and office settings to develop the skills and mindset needed to overcome challenges and live a life of emotional health.
Community-based Services
Each of our family-oriented services provide evidence- and skill-based interventions within the family’s home context and environment. Sessions are designed to teach parents and youth the skills necessary to change unhealthy behaviors that tend to occur across many domains of life as well as unhelpful patterns in general family functioning. All CHA team members are dedicated to child safety, child permanency, child well-being and adult well-being through opportunities for assessment, diagnosis, therapy, service coordination and skill development around mental health issues.
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Council for Children’s Rights protects and advances the legal rights and development of children through individual representation, community education, and by addressing community-wide issues through systems advocacy, research, and policy work.
Council for Children’s Rights is Charlotte-Mecklenburg’s leading advocate for children, providing both direct assistance to children in need today and working for the well-being of all children in the future. Our mission is to lead the community to stand up for every child’s right to be safe, healthy, and well-educated.
We serve some of the most at-risk children in Mecklenburg County. Our advocacy work intersects with the lives of children in the areas of education, abuse and neglect, mental health, custody, domestic violence, and juvenile defense. We actively work toward system reforms and public policies that address the needs and future of all children — not just the children we serve.
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Learning Help Centers of Charlotte
Since July 2012, Learning Help Centers of Charlotte has provided scholastic, spiritual and social support to families in and around the South Boulevard corridor.
LHCC utilizes volunteers and community partners in serving the whole family through weekly tutoring, programming for the parents, summer camps for children, and family events for health and wellness.
We are committed to supporting underserved families by offering quality programs that have transformed lives and strengthened community, as well as enhanced relationships with volunteers. Our goal is to mentor and encourage the next generation of children to become role models and leaders in their homes and community.
Scholastic Support
Our Kindergarten through Middle School students are paired weekly with dedicated volunteers for after-school homework assistance, tutoring, and reading to ensure student success, confidence and improve English and math proficiency. Our volunteers are committed to building relationships with the kids and encouraging them spiritually and academically.
Parent Education
In conjunction with our weekly after-school program for students, their parents gather to participate in educational programs on a wide range of topics such as financial literacy, mental health, entrepreneurship, technology support, etc.
Health and Wellness
Parents and kids engage weekly in activities that promote their health and wellness. In collaboration with our community partners such as Atrium Health, Girl Scouts, and Sports Outreach, we offer exercise classes, youth sports, health screenings, mental health education, and training in healthy habits and living.
Summer and Day Camps
During the summer, we offer camps to maintain and increase academic development, with over 60 students attending in 2023. Students participate in reading and literacy support, spiritual enrichment, sports, fine arts, STEM, swimming, outdoor exploration and many field trips! Throughout the school year we offer day camps on teacher workdays.
Family Stabilization
Parents receive assistance as needed with workforce development, connecting with local public schools, benevolence and social support and translation services. We offer targeted services like conversational ESL classes, mental health services, financial literacy, and provide financial assistance to deserving students for higher education.
Community Development
Throughout the year we sponsor many opportunities to enjoy fun activities that strengthen our families in building community with one another. In 2023, we took overnight camping trips, participated in 5K races, had Easter and Christmas potlucks, and fall excursions, just to name a few.
Address: 1901 Archdale Road, Charlotte, NC 28217
Phone: 980-297-5114
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Mecklenburg County Department of Social Services Child Protective Services is legally mandated for children alleged to be abused, neglected, and/or dependent, and who are at imminent risk of harm due to actions by the child’s parent or caretaker. It is designed to protect children from further harm and improve parental/caretaker abilities in order to assure a safe and nurturing home for each child.
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Pat’s Place Child Advocacy Center
Website
Coordinates the investigation, prosecution, and treatment of child abuse cases in Mecklenburg County. Serves children from birth to 18 years of age. Services include forensic interviewing, medical examinations, family advocacy, and intensive therapy at no cost to families.
Address: 901 East Blvd., Charlotte, NC, 28203
Phone: 704-335-2760
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THE RELATIVES
Who: Teenagers and children who don’t have a stable place to live
What: Emergency housing and other assistance for teenagers and children in crisis
When: 24/7
Where: 1100 E. Boulevard, Charlotte NC 28203
How: Call (704) 377-0602 to talk to a crisis counselor about next steps.
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Thompson Child and Family Focus
Thompson is a human services leader transforming lives through early childhood, family stability, and mental health services. As a solutions-driven organization committed to rewriting narratives for the most vulnerable in our community; Thompson achieves this by providing comprehensive, evidence-based services, and trauma-informed care, for children (ages 0-18) and their families, virtually and in-person.
Early Childhood
Family Support & Stability
Mental Health
Residential Services
Community Health
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A bilingual and multicultural health center that provides excellent and affordable holistic care to the underinsured and uninsured populations. Our mission is to equip people to live truly healthy lives. We live out our mission each day by focusing on the whole person and by offering a holistic approach to healthcare. It’s through our four service areas of Primary Care, Behavioral Health, Health and Wellness, and Food Security, that we empower community members to enhance their physical and behavioral health.
Today, we’ve become a trusted place in the Charlotte Latino community that is able to offer holistic care to our neighbors. We use the trust we have earned from the Latino community to positively transform the lives of many.
Camino Clinic provides affordable, high-quality health care in a bilingual, and multicultural manner. Our services include Primary Care and Pediatric Care, Chronic Disease Management, Ultrasounds, and Vaccinations. Our trusted, dedicated and experienced staff members work hard to provide you with the highest quality care possible.
Our Behavioral Health program, called “Camino Contigo“, provides the people in our community the opportunity to better manage their behavioral health. We provide services such as Group Therapy, Individual Therapy, Social Navigation, and Peer Support, to further our mission of equipping people to live a truly healthy lifestyle.
Camino Vida is a health and wellness center with a focus on fitness and nutrition. Our programs aim to enhance community well-being by improving knowledge, quality of life, and habits. We address the prevention and management of chronic diseases that include diabetes, hypertension, obesity, and cardiovascular issues. Our tailored approach considers individual needs, including lifestyle, culture, and language, to promote healthier living.
It’s through our Food Pantry, called “The Food Farmacy”, that we help alleviate food insecurity in our community. We do so by giving community members the opportunity to receive weekly groceries that we customize to fit their exact dietary needs. Last year we fed 23,248 people, and we couldn’t have done it without our partners, volunteers, and staff.
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Care Ring is a nonprofit organization dedicated to providing health services for the uninsured, underinsured or those lacking access to affordable, high-quality preventive health care.
Low-Cost Clinic
The Care Ring Low-Cost Clinic is located inside the Ascend Nonprofit Solutions building in uptown Charlotte. Our dedicated, caring staff provides medical care both in-person and through virtual visits. We offer a wide range of primary care services, such as physical exams and help with many common health conditions such as diabetes, high blood pressure, and high cholesterol. We offer affordable prices, and look forward to taking care of you and your health needs.
Physicians Reach Out
Physicians Reach Out (PRO) offers health care to uninsured and low income households. PRO links patients to a local network of doctors, specialists, dentists, laboratories and hospitals that donate a wide range of services, such as primary care, surgeries, orthopedic, and even cancer care.
Nurse-Family Partnership
Care Ring’s Nurse-Family Partnership is here to help you on your journey. With your very own free Nurse-Family Partnership personal nurse, you will get the support, advice and information you need during your pregnancy and when your baby arrives.
A Guided Journey
The program is a Maternal and Child Health Community Health Worker Initiative targeting the six Mecklenburg County priority health zip codes. AGJ focuses on improving health outcomes before, during and after pregnancy and reducing racial and ethnic disparities in infant mortality and adverse perinatal outcomes.
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https://charlottecommunityhealth.org/en/
We work towards a healthy community where all individuals, regardless of ability to pay, have access to comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.
Medical, Dental, Behavioral Health
If neighbor has been a patient with CCHC in the past; they must have seen provider within 2 years, otherwise they need to re-apply as new patient.
2 Clinic Locations:
8401 Medical Plaza Drive Suite 300 Charlotte NC 28262
5301 Wilkinson Blvd Charlotte NC 28208
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Have transport as well.
MISSION STATEMENT: To improve the spiritual, physical and psychosocial status to the residents of Mecklenburg and surrounding counties by providing access to the highest quality comprehensive family health and ancillary services to all regardless of their inability to pay.
If you are uninsured, you will pay a flat rate for services based on your total household income.
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At Cook Community Clinic, formerly Lake Norman Community Health Clinic, our mission has been to create a medical home for uninsured families and individuals in Mecklenburg and southern Iredell counties. We strive to empower our patients by educating them on ways to achieve and maintain a healthier lifestyle for themselves and their loved ones.
Free and Charitable clinics across the state are projecting a 15% increase in the number of newly uninsured. Throughout the COVID-19 pandemic, CCC maintained its commitment to service through increased staffing, expanded hours of operation, telemedicine appointments, and limited in-person visits. Click here to learn more about becoming a patient.
We are currently accepting new patients with a household income of up to 250% of the federal poverty level. To see if you qualify, click HERE
How to Become a Patient:
We require that all of our patients satisfy the requirements for financial eligibility before receiving a medical appointment. Eligibility screenings are held Tuesday and Thursday between 8 a.m. and 4 p.m., and Wednesday between 11:30 a.m. and 4:30 p.m.
For your convenience, we make appointments for eligibility screenings. This process applies to first-time applicants and current patients who need to renew their eligibility status.
To schedule an appointment, please call us at 704-316-6611.
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Our mission is to create a medical home for uninsured families and individuals in Mecklenburg and Union counties. We not only treat our patients physically through primary care and specialty services, but we also provide behavioral health and education to empower and treat the whole individual. Matthews Free Medical Clinic (MFMC) is a 501(c)(3) nonprofit corporation that provides free, quality health care to low-income, uninsured people.
Patient Requirements:
Live anywhere in Mecklenburg or Union County, NC
Be 18-64 years old
Not have Medicaid (Family Planning Medicaid does not disqualify), Medicare, VA, or private insurance
Be at or below 250% of the current year’s Federal Poverty Guidelines (click here for the 2024 chart. Locate household/family size, max income for that row can be found in the 250% column)
Once you submit your application through the form below, a member of the Applications Team will contact you within 3-5 business days
Please call (704) 841-8882, option 1, and ask for new patient information if you have any questions about the application process
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https://health.mecknc.gov/clinical-services/Free-Low-Cost-Clinics
https://mecknc.widen.net/s/9dtzfdpxqx/freelowcostclinics
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Novant Health Community Care Cruiser
Our mission to provide remarkable healthcare extends outside the walls of Novant Health hospitals. The Community Care Cruiser, a 40-foot mobile clinic, provides immunizations (vaccines) to uninsured children in the greater Charlotte area.
Eligible participants are children, newborn to age 18. The cruiser is designed to meet the needs of the uninsured youth in the greater Charlotte area. Those who have full insurance coverage should continue to see their primary care physician.
Step 1: There are two ways to make an appointment. You can call us at 844-644-3578 (NHHELPU), or visit our online appointment scheduler.
Step 2: Please email or text a copy of your child’s immunization records to CommunityCruiser@novanthealth.org or 704-351-1703 before your appointment date. Sending this information in advance will drastically reduce your wait time.
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Shifa Free Health Clinic
links inactive
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Services: Primary medical care for ages 11-21 years old.
Teen Health Connection accepts private insurance and Medicaid. We work with patients without insurance on a sliding fee scale. You can always call our office to check and make sure that we accept your insurance.
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Crisis
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Charlotte Area Fund is ending poverty by investing in individuals and communities. We offer resources that remove barriers, inspire possibility and build pathways to self-sufficiency.
We partner with our clients to help envision a better future for their family, then build a plan to get there. Charlotte Area Fund’s programs are designed to meet clients where they are, using a whole family approach that targets the unique needs of each person through wrap-around services.
Workforce Development
Charlotte Area Fund offers a range of Workforce Development programs that ensure participants have the training and certifications they need to land a job in high-growth fields. Training is offered both in-house and through partnerships with community and professional organizations. Programs cover a broad range of industries, but some of the most popular programs are below.
Helping Home Fund
Duke Energy’s Helping Home Fund (HHF) is a FREE weatherization assistance program administered by the the Charlotte Area Fund, Inc. (CAF) and North Carolina Community Action Association (NCCAA) to help income-qualified Duke Energy North Carolina customers lower their energy bills, address energy-related health and safety issues, and improve the overall energy efficiency of their residences.In addition to installing energy-efficiency measures, customers also receive information on their home’s energy use and strategies to reduce energy costs in the future. The HHF program is available to owner-occupied, single-family residences, including condominiums and manufactured homes; and to renters with owner approval for refrigerator replacement only.
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The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
Basic Needs
Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, and appliances.
Economic Mobility
One-on-one coaching empowers Mecklenburg County families to rebuild financial stability and introduces pathways to economic opportunity. Participants collaborate with a specialist for approximately 90 days to identify barriers, set goals, and create a plan for the long-term stability of their families.
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The mission of Matthews HELP Center is to provide short-term crisis assistance to our neighbors in the Greater Matthews community.
Our vision is to be the central location in our community where help and resources are provided to those in need. The core values practiced daily by all staff state: in everything we do, we will act with respect, compassion and a determination to improve the quality of life for those we serve.
Food Assistance
Clothing
Transportation
Back to School
Holiday Support
Housing and Utility Assistance
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Union County Crisis Assistance
Note: Website unconfirmed Apil 2024.
Dental Health
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Agape Dental Ministry is a non-profit dental facility operated by dental professionals. We provide free dental care to those who need it most.
We provide free dental care to the under-served residents of Mecklenburg County. Because of our gratitude toward the men and women who serve our country, we also see all military veterans and their spouses regardless of income or residency.
Qualifications:
Must be a resident of Mecklenburg County.
Must be 18 years or older.
Income must fall below 200% of the poverty guidelines.
Must not have access to dental insurance.
OR must be a military veteran or spouse of a military veteran.
AGAPE DENTAL MINISRY
7839 Idlewild Rd.
Charlotte, NC 28212
(704) 778 - 1204
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Atrium emergency dental: 704-355-2165 They have 1-3 openings a day for emergency services/pull tooth/teeth. 1st come/1st serve. Apts. can only be made only on the “day of “starting at 8AM. Call right at 8AM to try and get apt for that day. Once apts. Are gone for the day will have to call the next day and try again.
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Carolinas Medical Center Biddle Point Pediatric Dental Clinic
Services: Routine dental treatment and preventive care for children 17 years of age and younger.
Accepts Medicaid, NC Health Choice and Private Insurance. Sliding scalefees apply for those without insurance.
Address: 1801 Rozzelles Ferry Road, Charlotte, NC 28208
Phone: 704-446-9987
Hours: Monday-Friday 8:00am-5:00pm, Closed Saturday-Sunday
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CCHC Dental Clinic. 704-316-6561.
Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic offers high-quality medical, dental, and behavioral health services for kids and adults.
We work towards a healthy community where all individuals, regardless of ability to pay, have access to comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.
We offer a range of preventative, restorative, and urgent dental services for children and adults. Our team provides gentle teeth cleaning and restoration to keep you smiling.
Nurse Sue Goodman, CCHC, serves at the Tryon Shelter and is a good resource if need to refer someone to CCHC.
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Central Piedmont Community College Dental
Get an affordable teeth cleaning and other dental services at the Central Piedmont dental clinic. Open to the public.
The dental clinic helps train our dental hygiene program students. Our faculty supervise students as they provide services.
Services cost $35 total.
dental x-rays, oral prophylaxis (plaque and tartar removal), non-surgical periodontal therapy, coronal polishing, fluoride treatment, sealants
Process
You will do a comprehensive medical/dental history reviewed by the clinic dentist. This includes an oral assessment is completed to figure out how difficult of a treatment is needed.
We do screenings on a walk-in basis Monday–Friday, 8:30 a.m. or 12:30 p.m. (summer) or Monday, Wednesday, and Friday 8:30 a.m. or 12:30 p.m. (fall and spring). Please call ahead to confirm hours before traveling to the clinic.
There is no fee for this screening.
We will assign you to one of our students based on what students need for their program requirements. You might not be assigned immediately.
Once we assign you to a student, we will schedule you an appointment based on student requirements. Appointments typically last up to three hours. You may need multiple appointments.
You will need to pay the $35 fee when you arrive for your appointment(s).
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Creates smiles by promoting proper brushing and flossing and comprehensive dental treatment for uninsured and underinsured children ages 1-17.
Locations: 1801 Rozzelles Ferry Rd.
Email: Dental@MeckNC.gov
Make an Appointment: 980-314-9600
Hours: Mon. - Thurs. 7 a.m. - 5 p.m.
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If neighbor has NC Medicaid - refer to the NC Medicaid website to locate a provider.
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Domestic Violence
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Safe Alliance
Domestic Violence Shelter
Services: 24-hour crisis hotline, emergency shelter for adults and children in imminent
danger, individual safety planning and crisis intervention and victim advocacy for
adults and children, domestic violence support groups for adults and children,
recovery and trauma group, parenting groups (childcare available). Bi-lingual
English and Spanish. No fee.
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Victim Assistance
Services: Assistance applying for domestic violence protective orders, civil and criminal
court accompaniment, crisis support, safety planning and photo injury
documentation. Bi-lingual English & Spanish. No Fee
Address: 800 E 4
th Street, Suites 310 & 311, Charlotte, NC 28202
Phone: 704-336-4126
Hours: Monday-Friday 8:00 am-5:00 pm, closed Saturday-Sunday
Administrative building
601 E 5
th Street, Charlotte, NC, 28202
Phone: 704-332-9034
Food / Meals
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Clients are eligible to receive food 12 times per year. A referral is required. Click here for more information about getting a referral.
Any community service provider that knows your situation may call in a referral to Nourish Up. Some examples of those providers include:
Church Pastor or local clergy
Doctor’s office or other medical provider
School Counselor / Social Worker
Department of Social Services, Salvation Army, Goodwill
Your Ada Jenkins Coordinated Services Specialist or appropriate staff contact
If picking up for another person, a signed letter stating permission to pick up is required.
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The Dilworth Soup Kitchen & Food Pantry is a nonprofit soup kitchen and food pantry striving to combat food insecurity in our community. We provide free, nutritious meals as well as free groceries to our neighbors in need every week of the year, regardless of their circumstances. We treat everyone with dignity and respect, setting no requirements and with no questions asked.
Through our outreach program we deliver lunches to those citizens living in area housing projects who are unable to come to us.
We are now a Soup Kitchen and Food Pantry, serving 200+ free takeout lunches every Monday and Friday of the year from 11 a.m. until noon.
In 2023, we will serve more than 21,000 healthy lunches, distribute 20,000 pounds of fresh groceries and 40,000 pounds of non-perishable foods.
We are located at First Christian Church, 1200 East Blvd, Charlotte, NC.
Everyone is welcome, no requirements, no charge, and no questions asked.
We also provide fresh groceries and non-perishable foods to our guests weekly to help sustain them until they can return for their next meal.
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Lifting up our community through food, we provide groceries to our neighbors in need in Mecklenburg County through the largest network of food pantries in North Carolina, grocery home delivery, and delivering healthy meals each weekday through our Meals on Wheels program.
Groceries
When you need a week’s worth of groceries for you or your family, we’re here to help. We have a variety of programs that provide access to nutritious groceries, including special diet options for specific health conditions, pick up, delivery, and in-person or online shopping where you can choose the items you and your family prefer.
If you need immediate food assistance, please call us at (704) 523-4333. Our team can help you get started and connect you with other resources.
Delivery
Delivering delicious, nutritious meals to your door through our Meals on Wheels program helps you stay healthy and comfortable at home. You’ll receive a prepared meal typically consisting of a protein, vegetable, starchy vegetable, fruit cup, and bread ready to heat and eat. Volunteers deliver meals Mondays through Fridays from 10 am to 1 pm, except on holidays. If you need meals for the weekend, you can request a weekend 2-meal pack to be delivered on Friday. Meal costs are determined by a sliding scale (based on income, housing, and medical expenses) ranging between $0.85 and $5.00 per meal.
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As one of our community’s hubs for basic needs and connections to resources, our Day Services Center is open to anyone, specifically those who are experiencing homelessness, as well as those who are unstably housed.
Address: 945 North College Street, Charlotte, NC 28206
Hours of Operation:*
Monday – Friday 8:30 a.m. – 1:00 p.m. • 1:30 – 4:00 p.m.
Saturday – Sunday – Holidays 9:00 a.m. – 12:30 p.m.
* Limited services on holidays and weekends.
What’s Available:*
Daily lunch (11:15am – 12:15pm)
Basic services: showers, laundry, restrooms, device charging, phone, fax, and mail
On-site nurse, prescription assistance, over-the-counter medications
Help with obtaining ID, bus passes (for verified work/medical appointment), and more
Connections to community resources
First step to emergency shelter and housing
* Service availability may vary depending on the time and demand.
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Senior Citizens Nutrition Program
Eligibility for home delivered meal services are assessed by a County case worker.
Mecklenburg County residents, age 60+ who are unable to obtain food or prepare meals due to physical and/or cognitive impairments and they have no responsible person who is able and willing to perform this service.
Are unable to attend a congregate nutrition site because of physical or mental impairment
Spouse of an individual who is determined eligible for homebound service.
How to Apply
Individual interested in this service must call Just 1 Call at 704-432-1111. A medical provider, family member, caregiver, or a friend may call and make the referral for the potential client.
For short term meal service, individual must call 704-336-3144. Referrals can also be made by a medical provider, family member, caregiver or a friend.
Elder Care
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Adult Protective Services
Note: Some services may require some form of payment April 2021/sms
Community Outreach Programs
Resource Guide Page 8
Services: Provides protective services for disabled adults who are alleged to be abused,
neglected, or at risk of imminent harm. APS social workers will evaluate the
reports of abuse or neglect and assess the disabled adult’s ability to consent.
Address: DSS Main Office
Wallace H. Kuralt Center
301 Billingsley Road, Charlotte, NC 28211
Phone: 704-336-2273
Hours: 8:00 am-5:00 pm Monday-Friday, closed Saturday-Sunday
Website: https://www.mecknc.gov/dss/adults/Pages/AdultSocialWorkServices.aspx
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Centralina Area Agency on Aging
Services: Advocacy for the quality of life for seniors, training for evidence-based practice
for working with seniors, works to decrease elder abuse and exploitation,
connections to caregivers, and volunteer transportation.
Address: 525 North Tryon Street, Charlotte, NC 28202
Phone: 704-372-2416
Website: http://centralina.org/centralinaaging/
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Volunteers perform basic home repairs such as small electrical repairs, minor carpentry work, light painting, and other projects at older adults’ homes in order to ensure their residence stays in good condition.
If you or someone you know has a minor home repair need, please contact our office at (704) 365 - 1995
Faith Community Nursing Professional Organizations
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Faith Community Nurse International
FCNI Mission: To advance the specialty practice of faith community nursing through professional education, competency development, research, and evidence-based practice. FCNI strives to be a vibrant global network of Faith Community Nurses, empowering and supporting our members as they provide care of the mind, body, and spirit in diverse settings.
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The HMA aspires to engage, educate and empower people of faith to be passionate and effective leaders for creating healthier communities. HMA is the recognized professional membership association for the nursing specialty of faith community nursing and promotes education, research utilization, and evidence-based practice. They are the co-authors with the American Nurses Association of the ANA-HMA publication, Faith Community Nursing Scope and Standards of Practice, 3rd Edition. 2017.
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JCN is a quarterly award-winning, peer-reviewed professional journal by Nurses Christian Fellowship USA. Its mission is to help nurses, students, and educators practice from a biblically-based, Christian perspective. JCN offers relevant content on clinical topics, research, spiritual care, ethics, faith community nursing, healthcare missions, nursing education, and personal/professional growth and self-care.
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The mission of the Westberg Institute is to support the professional practice of faith community nursing through education, resources, and knowledge sharing.
Health Coverage / Insurance
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Websites:
North Carolina Medicaid website: Home | NC Medicaid (ncdhhs.gov)
Application contact information: Apply for Medicaid in North Carolina | NC Medicaid (ncdhhs.gov)
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FAS (Financial Assistance Scoring): covers present and future bills
CAFA (Coverage assistance and Financial assistance): covers present, future and previous bills (retroactive up to 240 days). If approved.
If approved neighbor can go to any Atrium Health Clinic and Pharmacy; BUT regarding a Specialist - neighbor will have to call office to see if they accept Atrium’s financial assistance program.
Website: Financial Assistance | Atrium Health. Use this application: FAS Application
Mail Completed Application to: North Carolina, South Carolina and Georgia Residents Atrium Health System Business Office Attention: Coverage Assistance Services PO Box 32861 Charlotte, NC 28232
Housing
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Our mission is to empower working families experiencing homelessness to achieve life-long self-sufficiency through shelter, housing, supportive services, and advocacy.
We focus on helping working families experiencing homelessness get on the path to self-sufficiency. Our goal is to serve applicants who:
Are a family unit (at least one adult age 18 or older with at least one dependent).
Are considered homeless by HUD definition.
Have a total household income that is less than 80% of AMI (verified by any income received).
All adults age 18 and older must be employed, working 30 hours or more per week.
Have been a Mecklenburg County resident for at least 30 days.
Are free from active substance abuse for at least three months outside of any residential treatment programs.
Demonstrate motivation to make changes in their lives and are open to partnering closely with a social worker to do so.
Are willing to provide proof of income earned and money saved while in the program.
Have no sex offense convictions, felonies within the last three years and/or with pending charges. A criminal background check is run on all adults in household at time of assessment. Decisions regarding criminal backgrounds are reviewed on a case-by-case basis.
For additional support or to be connected to other housing resources, please call the Coordinated Entry line at 704-284-9665
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Our mission is to enable individuals and families to obtain and sustain safe, decent and affordable housing.
We provide a continuum of housing services for individuals and families, from those who are homeless or housing insecure to those who are considering homeownership. We offer services that help people throughout the housing spectrum.
Homeless to Housing
Programs to get people into safe, decent housing:
Rental Assistance: rental assistance if available to eligible clients (often earning 0 – 30% of the Area Median Income or AMI) and when funds are available.
Travelers Aid: a free service that aids people in transit who are in distress. We often serve people fleeing domestic violence, people returning from incarceration, and people exiting medical programs.
After securing stable safe housing, we encourage all of our Homeless to Housing customers to enter our Asset Building program. However, anyone can take advantage of the Asset Building program.
Asset Building
Educational and one-on-one support to gain and keep assets:
Get the Facts: this is the first step for anyone interested in buying a home but doesn't know where to start. This is a free educational and introductory class for those interested in our program before committing the Financial Empowerment program.
Financial Empowerment Program: After taking Get the Facts and paying for the Financial Empowerment program you will gain access to monthly educational workshops, opportunities to access down payment assistance, and one-on-one counseling for your homebuying journey. We meet you where you're at- whether you are lacing up your shoes or crossing the finish line.
Foreclosure Prevention: We offer free support to help you keep your home and avoid foreclosure.
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Our participants come to the Harvest Center suffering from traumas, abuse, and neglect. At risk or situationally homeless, they lack the vital support systems that so many of us take for granted.
Here participants take part in a holistic biblically-based program that enables them to heal, grow and to discover their unique gifts. They obtain the degrees and mentoring necessary for them to pursue suitable jobs and careers. They evolve emotionally and spiritually, and they develop the skills and resilience necessary for them to live independently.
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We offer two year-round emergency shelters for those who identify as male in Mecklenburg County, providing over 400 emergency shelter beds nightly Tryon Shelter (1210 N. Tryon St.) & Howard Levine Men’s Shelter (3406 Statesville Ave). The basics of our emergency shelter include: Beds/Meals/Showers/Laundry services/Hygiene items/Supportive staff
Short-term and transitional housing programs provide a bridge to long-term housing stability for individuals who might otherwise get stuck in the shelter system. By quickly providing the stability of housing with supportive services, tenants have the opportunity to transition successfully to long-term housing.
SABER TREATMENT PROGRAM
Our SABER Treatment Program provides nine months of transitional housing and substance use treatment programming to men experiencing homelessness.
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Salvation Army Center of Hope Shelter
The Salvation Army Center of Hope & Family Shelter programs are designed to provide emergency or transitional housing to families in need. Underlying this program is a motivation to identify the causes of homelessness and work to eliminate homelessness at its source.
We are an emergency shelter for women, children and families that provides three daily meals, case management, intervention programs, health care, and access to resources for children and teens. The program is free and open to Mecklenburg County residents.
While at the Center of Hope, families and individuals participate in programs and workshops developed to promote self-sufficiency and personal development. Each resident is matched with an on-site caseworker and together they develop an extensive, goal-oriented program designed to identify and overcome the barriers to safe, permanent housing.
Literacy
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We are here to give the “Gift of Reading” and provide Adult Literacy and Adult Basic Education skills to those in our Community.
Fill My Cup! will continue to be ‘A Beacon of Light’ and a Voice for those who need us. With our Community’s partnering and support, we will continue to serve in our community until those we can touch, have been given the needed help to progress and achieve the adult literacy and adult basic education skills to help them along their path to success.
We provide one-on-one and small group tutoring (with the help of trained volunteers), to adults and families. Volunteers are trained to provide help with reading, writing, and math skills on levels beginning with the non-reader to the pre-High School Equivalency (HSE) a with a valuable support system for its students and volunteers. Tutoring lessons are confidential and are scheduled at a time and approved places convenient to both student and tutor. Our organization is governed by a volunteer board of directors who directs activities to raise funds, provides awareness about low-literacy and its effects, and oversees all student and tutor programs.
Who do we Serve?
We serve adults who are residents of Mecklenburg County, age 16 and over, that do not have their high school diploma or are not functionally literate. Those who want to learn to read, improve their reading and obtain needed pre-HSE skills.
How do we Serve?
Tutorial services are provided by community volunteers. Our volunteer tutors are trained in the use of the research-based adult literacy instructional strategies and curricula used by our organization to include pre-HSE skills. Using available reinforcement print materials, small group and one-to-one tutorials allow students to establish their own pace in learning needed adult basic education skills, to include reading, spelling, writing, math and pre-HSE skills.
Who Helps?
The general public, churches, civic organizations, corporate donors and private individuals partner and support Fill My Cup! Resources are used to purchase materials for the reading programs and support the other needs of providing our adult literacy services to the community. Student referrals are received from churches, job programs, public libraries, and other local community-based agencies.
Mental Health
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Catholic Charities Diocese of Charlotte
All mental health counseling staff possess a Master’s degree in either psychology, counseling or social work and are licensed to provide behavioral health care in North Carolina. Catholic Charities is accredited by the Council on Accreditation.
Mental Health counselors:
Meet each individual where they are on their personal journey and help them address their challenges on a cognitive, emotional and behavioral level.
Operate within the social teachings of the Catholic Church.
Provide professional evidence based therapeutic interventions that are effective in treating behavioral health problems ranging from relationship stress and adjustment problems to acute mental illnesses.
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Smith Family Behavioral Health Urgent Care
616 COLONNADE DRIVE
CHARLOTTE, NC 28205
704.273.3942
The Smith Family Behavioral Health Urgent Care, operated by Daymark Recovery Services, is a designated intervention and treatment center where community members with urgent primary behavioral health needs will receive triage, care and referrals.
The BHUC is open 24/7/365. No appointment is needed and a person can walk in. A person may be experiencing a crisis or need intervention to prevent a crisis.
Behavioral Health Urgent Care (BHUC) provides an alternative to Emergency Room and Inpatient Psychiatric Hospitalization for individuals who have a mental illness and/or substance use disorder. The unit is staffed 24-hours -a-day by nurses, licensed clinicians, and qualified professionals. The facility has a 23-hour observation chair unit that will allow patients to stay up to 23 hours for observation, further assessment, and care management.
Pharmacies and Prescription Access
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NC MedAssist is the only statewide non-profit pharmacy in North Carolina. Through our various programs, we provide prescription and over-the-counter medications to our neighbors in need at no cost. We believe that no one should ever have to choose between purchasing food or buying their medicine.
Must be renewed every 6 months.
The Free Pharmacy Program helps uninsured patients access free prescription medications.
Through the Mobile Free Pharmacy and OTC Store, we help those in need access over-the-counter medicines.
Need to submit Letter of Support from Roof Above, NC Identification, and if applicable submit Tax Documents: 1040 if file for taxes, 4506-T if not file taxes 4506-T: https://medassist.org/wp-content/uploads/2020/07/4506T-2020.pdf
Phone number: (704) 536-1790
When calling to reorder medications, you will need the following information:
Full Name
Date of Birth
Names of ALL medications on file: *To Note* If neighbor has multiple medications on file, all medications will need to be refilled at the same time.
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Roof Above uses Pike’s Pharmacy to fill prescriptions for guests who are:
1) medicines not covered by Med Assist
2) medicines for those who do not qualify for MedAssist and do not have the means to pay.
Pike’s pharmacy: (704) 563-2286
All prescriptions from Pike’s Pharmacy are sent to 1210 N Tryon address.
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Our Medication Assistance Program (MAP) offers prescription medication for FREE!
For over 30 years Welvista has offered medication assistance to South Carolinians in need.
To Qualify
You cannot have medical health insurance – no Medicaid, Medicare, VA Health Benefits, etc.
You must live in South Carolina
You must provide proof of income for each person in your home
Transportation
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American Cancer Society Road to Recovery
The American Cancer Society Road To Recovery® program eases your burden by giving free rides to cancer-related medical appointments. Our trained volunteer drivers are happy to pick you up, take you to your appointment, and drop you off at home. All for free and all to make your days a little easier. Not having a ride shouldn’t stand between you and lifesaving treatment.
It can take several business days to coordinate your ride, so please call us at 1-800-227-2345 well in advance of your appointment date.
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The Paratransit service operates under the ADA law, which guarantees all trips within the system's service area. The Paratransit service area is defined as the area up to ¾ of a mile on either side of an existing fixed or local bus route. Service is available on the same days and times that the fixed-route in the area are operating.
You can be approved for Paratransit service even if your residence in not with-in the service area. Under such circumstances you would be required to be picked up and dropped off at a location that is with-in ¾'s of a mile of the service area.
When CATS makes service level changes to the fixed route bus service, there can be potential impacts to the ADA ¾ mile service area for Paratransit riders. When these changes occur, they may affect your ability to receive our services from your residence or to a desired drop off location.
Riders must be certified to ride CATS Paratransit service. Call 1-833-656-7699 to schedule your trip.
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www.driveoffaith.com
WHEN A PATIENT NEEDS TO BE TRANSPORTED FROM POINT A TO POINT B, WE TAKE ALL THE CARE ABOUT EITHER TRANSPORTATION ITSELF, LOADING, UNLOADING AND MANIFEST DOCUMENTATION AND ALL OTHER ROUTINE TASKS!
Our transportation company primarily works with seniors, those with special needs, and both children and adults who use wheelchairs. We work with people who live in nursing homes and assisted living facilities.
3613 Wesley Chapel Stouts Rd, Monroe, NC 28110
Telephone: (704) 839-9455
E-mail: customerservice@driveoffaith.com
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Mecklenburg Transportation System
Mecklenburg Transportation System provides coordinated non-emergency medical and general public transportation to eligible residents in Mecklenburg County. Transportation is provided to various locations seven days a week except Christmas Day.
Transportation is provided by:
Monthly CATS bus passes, County certified drivers and contracts with transportation vendors such as taxis services and private companies that provide wheelchair-equipped vehicles to assist with specialized transportation needs.
Medicaid Transportation
Adults and children authorized to receive Medicaid transportation are transported to and from a medical destination. CATS bus service is the primary mode of transportation. Door to door service is available, but a Medicaid Transportation Exception Form is required. Cost: No fare.
Veterans Services Transportation
Veterans may receive transportation to and from Veterans Affairs hospitals in North Carolina as well as clinics in Charlotte. Call 704-336-2102 for more information.
Urbanized Area General Purpose (5307)
Adults aged 60+ or individuals with a disability that reside in the Charlotte/Mecklenburg urbanized area. Transportation is used for non-emergency medical, government facilities, Social Security Administration, banks, hair salons, faith-based centers, exercise or related recreational centers, paid employment, post-secondary education, congregate nutrition sites and grocery trips. Passenger fare of $1.50 per trip is required.
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NC Medicaid can provide bus pass or car transportation for medical appointments. Must call at least 3 days in advance. 704-336-4547. Can call up to 30 days in advance to schedule ride. Medicaid will provide the least expensive form of transportation.
Have full SSN, or DOB and full name when calling.
Car transportation only for patients who cannot otherwise ride the bus due to their health and medical needs (preference for Dialysis, Chemo, infusions). (Pre-Covid rules: Must have provider note if not able to ride the bus). If these criteria are not met, then they will be provided with bus passes.
Medicaid Transportation Exception Form for when bus is not appropriate.
If car transport: Driver will give neighbor a dispatch number to call when they are finished their apt. Usually driver is there within 30 minutes, but expect delays.
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Bus passes are provided for medical appointment upon request and are used for employment purposes until first paycheck is received.
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Enhancing the quality of life for all as we age is key to the purpose of the Shepherd’s Center of Charlotte (SCC), a nonprofit interfaith organization that is part of a network of 55 Shepherd’s Centers across the country. By providing older adults with vital services and social opportunities, SCC strives to make our community better for all citizens.
We connect learning programs and services to support and enrich the lives of our seniors along with offering our participants rewarding ways to connect to the community and thrive in any setting.
Participants must be 55 years of age or older.
Participants must live in Mecklenburg County.
Appointments must also be in Mecklenburg County.
Participants must be able to transfer themselves in and out of the vehicle independently. At this time, we are unable to accommodate wheelchairs. We can accommodate canes, walkers, rollators, and other similar medical devices.
We require at least a 5 business day notice prior to the appointment.
Our transportation program is supported fully by volunteer drivers. With it being a volunteer program, your ride is not 100% guaranteed. If we are unable to find a volunteer driver, we provide 24 hour notice.
Address: 3115 Providence Road, Charlotte, NC 28211
Phone: 704-365-1995
Website:
Translation / Interpretation
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Catholic Charities Diocese of Charlotte-Translation & Interpretation Enterprise (TIE)
Since 1990, the Winston-Salem office of Catholic Charities, formerly known as Casa Guadalupe, has provided quality, professional interpretation services to the Piedmont area. In an effort to continue bridging the language gap between agencies & service providers and the Limited English Proficiency community in our area, the Translation & Interpretation Enterprise (TIE) – a Catholic Charities enterprise – will expand the scope and reach of language services offered in the Winston-Salem area and western NC. TIE is a full service translation and interpretation enterprise, servicing the market with trained, qualified, professional translators and interpreters across a diversity of languages, cultures and areas of expertise. TIE provides language services in social service, medical and educational settings among others. TIE also offers interpreting training programs.
Our language services include:
Translation and interpretation: on-site, over-the-phone, scheduled and on-demand 24/7
Contact us at ccdoctie@charlottediocese.org or 855-995-3343 for information on rates or to request a language service customized to your needs.
Veteran Services
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The Supportive Services For Veteran Families (SSVF) program provides supportive services to Veteran families in Mecklenburg County who are homeless or at risk of becoming homeless. The program prioritizes the delivery of rapid re-housing services to homeless Veteran households. It provides a range of supportive services designed to promote housing stability.
Our services encompass a comprehensive array of support for Veteran households, including:
Case management service
Health care navigation
Financial assistance
Employment and job coaching
Legal aid assistance
Advocacy to additional veteran’s benefits
Connection to additional community support
The SSVF program uses allocated funds to address immediate needs such as short-term rent and utilities, rental and utility arrears, moving expenses, childcare costs, apartment application fees, client transportation expenses, broker’s fees, and other relevant expenditures. These resources are applied in adherence to eligibility requirements, with the primary goal of directly enhancing the housing stability of low-income Veterans and facilitating their successful integration into stable living environments.
Sharon Davis at 704-370-3218 or swdavis@ccdoc.org
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Veterans Bridge Home connects Veterans and their families, in any state of transition, to the community. Through our network of partners, we help Veterans navigate employment, create social connections, and settle their families. We look at the whole Veteran and connect them to the resources needed to be successful and thriving leaders in our community.
VBH is the one-stop shop for Veterans in the Carolinas and the surrounding communities experiencing transition. Without VBH, the civilian community can feel overwhelming and confusing to a Veteran just leaving the armed forces. With VBH, Veterans in transition have a single point of contact to help navigate this very important life event, in a compassionate, low-pressure and productive manner.
Vision and Eye Care
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The Central Piedmont Eye Clinic provides comprehensive eye care with one free pair of glasses to uninsured patients in our community.
Appointments are by referral only.
Patients must be referred by local nonprofits working within the community to service uninsured and low-income patients.
Other / Miscellaneous
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TBD